Legal notes

PRIVACY

INFORMATION ACCORDING TO LEGISLATIVE DECREE no. 196/2003 (PROTECTION OF PERSONS AND OTHER SUBJECTS WITH REGARD TO THE PROCESSING OF PERSONAL DATA).

These data are handled by Lux Glass Tini srls, Via Tavoni 3/B - 31021 Mogliano Veneto (TV) - P.I. IT04814190262. The accountable of processing personal data is Roberto Tini.

The collection and processing of data will be carried out according to this law.

Right of withdrawal

The online sale is a sale outside of commercial premises, and is subject to LGSL. 206/2005 which provides for the right of withdrawal.

The consumer law allows that, within 14 days of receipt of the material the right to exercise the right of withdrawal, which is the return of the purchased goods to the dealer and therefore have the reimbursement of the price of the object purchased, by communicating the intention by registered mail with return receipt. The consumer is not subject to refund shipping charges and return of the goods (as required by applicable law).

We accept the return of any article, if intact, complete with the delivery receipt/accompaniment and in its original packaging. Not covered by the right to withdraw are the products whose defects are evidently derived from carelessness or negligence.

The withdrawal right is reserved for consumers who are unrelated to the activity of buying and selling, therefore, retailers and businesses are excluded from this right.

The right of withdrawal does not apply to products in which modifications by the customer were requested or ad-hoc products.

Within 14 days of return of goods Lux Glass Tini srls will reimburse the amount due.

Complaints

All complaints must be received by Lux Glass Tini srls, Via Tavoni 3/B - 31021 Mogliano Veneto (TV) by registered mail with return receipt within 7 days of delivery of the material.